Continuing on towards the Customer Contact: West live event, Frost & Sullivan just announced that it is hosting a live eBroadcast (our live streaming audio programs) on June 24th. This one is titled “Proactive Customer Care: The Secrets to Customer Loyalty and Increased Profits” The main topics to be explored include:
- How proactive customer contact can help reduce customer service costs and increase revenue
- How Synergy Solutions are redefining the total customer experience
- Effective strategies for implementing proactive customer care
As always, registering for the eBroadcast is free. Sign up HERE for an email notification and access link.