For all of those interested, Frost & Sullivan will host a free live eBroadcast (for all the first-timers, this is the Frost & Sullivan webcast series) next Wednesday, Aug 11th at 2pm EST / 11pm PST entitled Extending the Contact Center Capabilities with the Cloud. This eBroadcast, is put on in cooperation with Dimension Data and Microsoft’s TellMe. See the full overview and registration links below:
“What contact center applications should I deploy in the cloud and what strategy is right for my organization?”
“What are the benefits and opportunities of a cloud model and what are some of the challenges and pitfalls to avoid?”
“Is a move to the Cloud an all or nothing decision?”
During this live 60-minute complimentary eBroadcast, hear Frost & Sullivan, Microsoft Tellme, and Dimension Data as they discuss best practices for extending contact center capabilities and capacity through cloud-based applications and services.
During this eBroadcast we will explore:
- Key business benefits of deploying cloud-based services in the contact center
- A recommended strategy for optimizing your current investments by building a “hybrid” cloud architecture
- Secrets of success from organizations who’ve already made this transition
CLICK HERE to register and listen to our panel of experts discuss the real-world benefits of cloud-based applications for your contact center.