Elevating Customer Service Excellence Three Complimentary Webinars to Improve Your Contact Center Third Webinar Just Announced!
LIVE TOMORROW! Why Should You Attend: Hear real-life stories as well as our insights on making customer service easy. Learn how to simplify the process for your employees, IT and most importantly, for your customers.
Why Should You Attend: Learn how to make your contact center a part of the corporate social media strategy and stay relevant in this new era. Listen as our panel of experts discuss strategies to address these would-be threats to the contact center we know today.
Why Should You Attend: Discover how consumers are driving the use of different channels (web, mobile, phone, social, and more) and strategies for managing the painful transitions customers see as they hop channels. Learn strategies for providing better cross-channel experiences for any channel.